Privacy Policy – The Bloom Room Malvern
At Flowers By The Bloom Room, accessible at https://www.flowersbythebloomroom.com.au, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
Your Consent
By using our website or services, you agree to the collection and use of information in accordance with this policy.
What Information We Collect
We may collect personal information including:
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Your name
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Email address
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Phone number
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Billing and delivery address
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Payment details
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Purchase history
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Any information you provide when contacting us
We collect this information when you:
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Place an order
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Contact us via email, form, or phone
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Subscribe to our newsletter
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Engage with our website or social media platforms
How We Use Your Information
We use your personal information to:
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Process and deliver orders
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Respond to your enquiries
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Improve our website and customer experience
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Send you updates, offers, and marketing (you can opt out at any time)
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Comply with legal obligations
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Prevent fraud or misuse of our services
Disclosure of Personal Information
We will never sell your personal information.
We may disclose your information to:
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Third-party service providers (e.g. delivery couriers, payment processors, marketing platforms) for the purpose of operating our business
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Legal or regulatory authorities, if required by law
All third parties are obligated to handle your data securely and in accordance with Australian privacy laws.
Data Security
We take reasonable steps to ensure your personal information is protected from loss, misuse, or unauthorised access. Your information is stored securely and only accessed by authorised staff and service providers.
Accessing and Correcting Your Information
You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate or out of date. Please contact us at the details below.
Cookies & Analytics
Our website uses cookies to improve user experience. Cookies collect anonymous data about site traffic and usage patterns. You can manage or disable cookies in your browser settings.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and recommend you review their privacy policies.
Privacy Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us:
The Bloom Room Malvern
Email: thebloomroom.malvern@gmail.com
ABN: 21 642 631 407
Location: Malvern East, VIC, Australia