Shipping & returns

Delivery / Shipping Policy

Our promise to all our customers is to deliver their flowers or gifts within the same day if the order is placed by 2pm. 

If your order is placed after 2pm then we will deliver your order the following day.

Delivery costs vary depending on the distance from our shop in Malvern East.

Average delivery days will be X days up to a maximum of X days. If you still have not received your purchase within this time frame, please contact us URGENTLY. 

Refund / Returns Policy

We do not accept any floral arrangements or bouquets for return or exchange that are purchased online.

 

We can offer an exchange in-store only if you purchase a gift such as our range of candles, diffusers or toys proiding they are unused, unopened and with tags attached.

We comply with Australian Consumer Law. Should  the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping.

Info

CONTACT

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OPENING HOURS

Monday 9:00am -5:00pm

Tuesday 9:00am - 5:00pm

 

Wednesday 9:00am - 5:00pm
 

Thursday 9:00am - 5:00pm

Friday 9:00am - 5:00pm

Saturday 9:00am - 4:00pm
 

Sunday 10:00am - 3:00pm

 

*hours may vary on public holidays and special occasions 

 

*Due to COVID-19 hours of operation have changed (please refer to above)
 

About

ABN 21 642 631 407

Privacy Policy

Shipping & returns

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