Shipping & returns

Delivery / Shipping Policy

Our promise to all our customers is to deliver their flowers or gifts within the same day if the order is placed by 2pm. 

If your order is placed after 2pm then we will deliver your order the following day.

Delivery costs vary depending on the distance from our shop in Malvern East.

Average delivery days will be X days up to a maximum of X days. If you still have not received your purchase within this time frame, please contact us URGENTLY. 

Refund / Returns Policy

We do not accept any floral arrangements or bouquets for return or exchange that are purchased online.


We can offer an exchange in-store only if you purchase a gift such as our range of candles, diffusers or toys proiding they are unused, unopened and with tags attached.

We comply with Australian Consumer Law. Should  the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping.



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Monday 9:00am -530:pm

Tuesday 9:00am - 5:30pm


Wednesday 9:00am - 5:30pm

Thursday 9:00am - 5:30pm

Friday 9:00am - 5:30pm

Saturday 9:00am - 4:00pm

Sunday 10:00am - 3:00pm


*hours may vary on public holidays and special occasions 




ABN 21 642 631 407

Privacy Policy

Shipping & returns

Christmas hours

24th Thursday 9:00am - 5:30pm

25th Friday  9:00am - 2:00pm

26th Saturday CLOSED

27th Sunday 10:00am - 3:00pm

28th Monday 10:00am - 5:00pm

29th Tuesday 9:00am - 5:00pm

30th Wednesday 9:00am - 5:00pm

31st Thursday 9:00am - 3:00pm

01/01/21 - CLOSED




© | axpam